(Adds PM's letter)
Emanuel Cini, the Cospicua man who had been on hunger strike, has called off his protest.
The Prime Minister visited Mr Cini at his residence yesterday evening.
Later, he wrote him a letter saying:
"Dear Mr. Cini,
"Thank you for your email dated 23rd July.
"Thank you also for the opportunity to meet with you this evening and to discuss your concerns regarding the new bus routes announced as a result of the Public Transport Reform.
"I have personally apologised for the fact that this reform has so far failed to achieve the high standard of service which I and my government expect as a result of the agreements that had been negotiated with the operator. More importantly, I confirm my government’s determination to address the public’s complaints and to deliver a reformed Public Transport system that achieves European standards both environmentally and operationally.
"I take this opportunity to send you my best regards.
"Lawrence Gonzi"
Mr Cini had been calling for Transport Minister Austin Gatt's resignation because of the bus service 'mess'.
He was especially angry that a service from Cottonera to Marsascala had been discontinued, making it impossible for him to go to Inspire, where he used the therapy services.
Arriva had contacted Mr Cini, and a service between Cottonera and Marsascala was among a number of route changes announced by Transport Malta last week.
He started his hunger strike on July 18.