Long-time rivals British Airways and Virgin Atlantic have taken most of the top honours in an airline customer satisfaction results.

British Airways was voted the most efficient airline and the carrier with the friendliest staff, according to the results in an awards scheme announced by Jetcost.co.uk

Virgin Atlantic also took two awards – for best airline food and for having the most attractive airline staff.

Best value-for-money airline was easyJet, who beat rival Ryanair into second place, while Thomson Airways took the most-comfortable airline award.

The results were based on 1,232 votes cast.

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