Bank of Valletta employees Anthony Cassar, Neville Minuti and Edward J. Bonello won awards under a special Staff Suggestion Scheme that focused on BOV's new services.

These included BOV Internet and Telephone Banking and the BOV Customer Service Centre.

The winning suggestions were chosen on the basis of their innovation and their relevance in increasing the usage of these already highly popular delivery channels.

Other award winners included Raymond Lia from the bank's Data and Support Operations Centre, for proposing a modification to the programme of the existing automailing machines used at BOV, resulting in process efficiencies and cost savings.

Rosanne Cutajar from BOV's Paola branch was declared the Best Suggestor.

Igino Xuereb, chief officer Retail Banking of BOV presented the awards and said that BOV had registered a 40 per cent increase in the percentage of accepted staff suggestions this year.

"More employees are today putting forward their ideas and solutions which, when implemented, facilitate the bank's operations and contribute towards providing a higher quality service to the customer," he said.

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