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Disclaimer - January 13, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

How credit notes diminish rights

Consumers are often offered a credit note upon returning a purchased product to the seller. Depending on the...

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Delivered kitchen not as seen in showroom

Q: I bought a kitchen for €7,000 from a local company. To my disappointment, the kitchen...

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Bathroom door not delivered

Q: Around six months ago I ordered a bathroom door to be manufactured by a local carpenter. We...

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Weekly advice - January 13, 2019

■ Credit notes diminish consumer rights when offered to consumers for defective products that cannot be repaired...

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Disclaimer - January 6, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Sales and deposits

Sometimes goods are ordered and then delivered to consumers at an agreed date. These purchases are normally...

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Return of suitcase

Q: A few days ago I bought a suitcase from a local shop for €23.95. A few days later I went...

Mobile phone query

Q: I have a mobile phone which is still covered by a commercial guarantee. Recently, its screen...

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Weekly advice - January 6, 2019

▪ Agreed contract terms are legally binding and cannot be changed. ▪ Prices of products ordered before...

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Disclaimer - December 30, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Your rights during the sales

Now that Christmas is over, the much-awaited signs advertising the January sales are seen on numerous shop...

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Problems with aluminium windows and doors

Q: I recently engaged a tradesman to supply and install aluminium windows and doors....

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Can I return the unwanted product?

Q: I paid a deposit on an item I wanted to purchase, and although before the actual purchase I...

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Weekly consumer tips - December 30, 2018

• During sales, consumers’ legal rights do not change. • ‘No returns’ and...

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Disclaimer - December 23, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Holiday problems? These are your rights

Holidays are meant to be relaxing and enjoyable. The last thing we want to have during holidays are problems...

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L-Għażla magazine published

The Malta Competition and Consumer Affairs Authority (MCCAA) has recently published the 10th issue of L-Għażla...

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Weekly Consumer Tips - December 23, 2018

• If during a holiday something goes wrong, the organiser is responsible to provide you with a remedy or...

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Disclaimer - December 16, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...