Default Image

Disclaimer - May 19, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Extended warranties: what you need to know

An extended warranty is a prolonged form of protection offered to consumers when buying certain types of...

Default Image

CCT decision on defective air conditioner

A couple bought an air conditioner from a local seller with a five-year commercial guarantee. Before the...

Default Image

Weekly advice - May 19, 2019

▪ An extended warranty provides protection for breakdowns of products after the standard guarantee...

Default Image

Disclaimer - May 12, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Default Image

Gift vouchers: rights and responsibilities

Very often when we need to buy gifts and we do not have time to shop around or do not have a clue what to buy, we...

Default Image

Weekly advice - May 12, 2019

• Gift vouchers usually come with terms and conditions of use which should be clearly written on...

Mapfre predicts global slowdown

The global economy will exhaust its cycle by slowing down after having reached the highest level of growth during...

Default Image

Disclaimer - May 5, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Air passenger rights when flights are delayed or cancelled

Experiencing flight delays or cancellations is not an uncommon scenario. While there are no precautions that air...

Default Image

Query on repair service

Q: A few weeks ago I took my eight-year-old convertible car to the company where I purchased it...

Default Image

Disclaimer - April 28, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Private sales and consumer rights

An increasing number of consumers are opting to purchase items via private sales sites. Social media platforms...

Default Image

Problems with new mattress

Q: I purchased a brand new mattress with a 10-year warranty. After only six months of use, the...

Default Image

Faulty kettle

Q: I purchased a kettle from a local shop and within less than a week the inside of the kettle...

Default Image

Weekly advice - April 28, 2019

▪ Private sales are not regulated by consumer legislation as the latter only covers business-to-consumer...

Default Image

Disclaimer - April 21, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Buying goods off premises: these are your rights

Consumer law defines off-premises sales contracts as contracts concluded in the simultaneous physical presence of...

Default Image

Rental problems

Q: A month ago my flatmate and I signed a rental contract for a two-bedroomed house. Upon...

Default Image

Weekly advice - April 21, 2019

• Consumer legislation provides a 14-day withdrawal period for goods or services bought...