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Disclaimer - November 18, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

The right to redress and the CCT

When consumers encounter problems with a product or service purchased from a professional seller, legally they...

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Defective shoes – what are my rights?

Q: Four months ago I bought a pair of shoes from a local seller. About three months later the...

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Weekly consumer tips - November 18, 2018

• It is important that consumer complaints are legally justified and the remedies claimed...

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Disclaimer - November 11, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Malta achieves positive results in Consumer Market Scoreboard

The European Commission’s recently published edition of the Consumer Market Scoreboard provides an overview...

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Scratched quartz kitchen top

Q: I purchased a quartz kitchen top with a 30-year guarantee against scratches and stains. Upon...

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Public warning statement

The Director General (Consumer Affairs), Josephine Borg, has issued a public statement in accordance with Article...

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Disclaimer - November 4, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

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Buying a product over the phone? Rights and responsibilities

Telesales is a popular form of distance selling that companies use to promote their products or services....

MCCAA continues to improve services through user-friendly online systems

During a press conference ad­dressed by Parliamentary Secretary for Consumer Protection and Valletta 2018 Deo...

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Weekly Consumer Tips - November 4, 2018

▪ Before agreeing to a purchase consumers should take note of the name of the person they are speaking to and...

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Disclaimer - October 28, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Shopping tips and responsibilities

To make sure we get the best value for our money, we need to make informed buying decisions. Information is...

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Engraving on bracelet

Q: Around three weeks ago I purchased a gold bracelet for my nephew who was going to be baptised...

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Weekly advice - October 28, 2018

• Consumers should look out for bombastic advertising and before buying gather information about the...

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Disclaimer - October 21, 2018

The information published in this page is intended for information purposes only. Any legal claim or action taken...

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Organising your wedding? Rights and responsibilities

Planning a wedding can be fun and exciting but it can also cause stress for the couple. To organise a wedding,...

Reduction in medicine prices

Parliamentary Secretary Deo Debattista recently an­nounced price reductions on 23 medicines and five medical...

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Weekly advice - October 21, 2018

• Couples need to shop around to find the services that best meet their needs. • Couples must...