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Disclaimer - March 17, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

World Consumer Rights Day: Trusted smart products

The Malta Competition and Consumer Affairs Authority held a conference on ‘Trusted smart products’ to...

MCCAA publishes consultation document on Malta’s action plan for sustainable use of pesticides

The Malta Competition and Consumer Affairs Authority has launched a public consultation document on a revised...

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Disclaimer - March 10, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Traders’ obligations and the rights of consumers

­As consumers are becoming increasingly aware of their rights, their requests to sellers for remedies or...

Reviewed national action plan for sustainable use of pesticides in Malta

The sustainable use of pesticides legislation has measures that reduce the risks and the impact of pesticide use...

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Weekly advice - March 10, 2019

▪ Goods sold must conform with the description and specifications provided to the consumer in the contract of...

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Disclaimer - March 3, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

World Consumer Rights Day half-day conference

On the occasion of World Consumer Rights Day, which is internationally celebrated on March 15, the Office for...

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CCT decision – defective wrist watch

A customer purchased a wrist watch for €1,000 as a gift for her husband. The following day she noticed that...

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Query on rust

Q: I am a retailer and sell appliances to consumers. I recently received a complaint from a...

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Disclaimer - February 24, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Know your rights when shopping online

Buying online is convenient and comfortable. Every day more consumers are opting to shop this way as online...

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Commercial guarantee issue

Q: I have purchased a car battery. During its guarantee duration the battery developed a fault....

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Weekly advice - February 24, 2019

• Legally online sellers are obliged to provide consumers with a detailed description of the main...

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Disclaimer - February 17, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...

Sales contracts – our rights and responsibilities

We are sometimes asked to sign contracts to confirm an order or purchase of a product or service. Very often, we...

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Problems with apertures

Q: I placed an order with a local company to supply me with all my home apertures, all doors and...

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Weekly advice - February 17, 2019

▪ Before signing a sales contract, it is our responsibility to carefully read and understand what we are agreeing...

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Disclaimer - February 10, 2019

The information published in this page is intended for information purposes only. Any legal claim or action taken...