Weekly advice - January 6, 2019
▪ Agreed contract terms are legally binding and cannot be changed.
▪ Prices of products ordered before sales cannot be changed to match the current discounted prices.
▪ Sales contracts may be cancelled and deposits refunded when the seller is either unable to provide the product or service ordered or if the agreed delivery date cannot be honoured.
▪ It is in the consumers’ best interest to pay the least possible amount of deposit.
Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm
European Consumer Centre Malta
(For complaints against traders in other EU states)
47A, South Street,
Monday to Friday from 8.30am to 3pm.
Tel: 2122 1901