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Business Operations Associate Manager

A leading IT Company, is looking for a Business Operations Associate Manager.

He/She will have to develop domain and analytics expertise to deliver business value to the client. Utilize broad set of analytical/statistical tools and techniques to improve client's processes. Provide quantitative and qualitative strategic business insight, aid decision making to maximize revenue, reduce costs, and optimize processes using Six Sigma, Kaizen and Lean methodologies. Identify, recommend, and implement improvements to client's business processes to enhance shareholder value.

Key Responsibilities:

  • Provide inputs to the existing client business model to help identify opportunities and savings
  • Offer functional expertise to key processes, products and solutions
  • Manage multiple projects, utilizing Project Management Professional (PMP) skills
  • Apply and use fundamentals of statistical data analysis tools as required
  • Assist the decision-making processes for various business needs
  • Apply core management skills such as organizing and planning
  • Support business and functional team(s) to achieve analytics/quality related objectives
  • Provide support for continuous improvement programs like six sigma across various functions to create and enhance value to clients
  • Design and develop business models to analyze client data and provide meaningful business insights
  • Work with client and client organization to resolve disputes faster
  • Perform credit check analysis, credit rating and validation for customers using financial ratios
  • Provide analysis to deliver Gen 4 business outcomes to client, in quantifiable terms

Skills and proficiency:

  • Proficient in Account Management
  • Communication Management
  • Well versed in Cost Management
  • Excellent in Customer Interaction
  • Efficient in problem solving and escalation management
  • Outstanding in Program and Project management

Educational background:

  • Bachelor's Degree/ Postgraduate degree in Accounting/Finance/ Business Management/ Business
  • Administration OR a related field