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Business Analyst

Established firm in FMCG is currently looking for an IT Business Analyst to support, implement and reinforce governance processes and procedures, whilst encompassing Company best practices: 

Main Responsibilities:

  • Understanding business functions and how they operate and create a vision for potential optimisations, automation and rationalisation of solutions within the company ERP. Liaise with business process teams as required.
  • Ensuring that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services.
  • Supporting the Lead Business Analyst with the development of Business Cases, Scoping and planning of projects.
  • Ensuring that Functional Specifications for solutions are compiled in line with company standards;
  • Ensuring that end-to-end business processes (in collaboration with other business analysts from related solutions) are appropriately documented.
  • Ensure requirements impacts on business processes are evaluated.
  • Challenges business stakeholders into improving existing business processes through experience and monitoring of best practices.
  • Managing 3rd party systems integrators and developers by providing clarity of business requirements and by ensuring thorough review of deliverables in line with engagement scope and agreed outputs.
  • Overseeing technical implementation and ensure quality standards are met.
  • Ensure appropriate documentation, training and coaching to the Business Owners and ensure the follow-up of the installation / deployment.
  • Building strong awareness of latest industry trends to ensure the relevance of the solutions.
  • Proposing solutions policies, processes and procedures to maintain high data quality standards.
  • Ensuring logical integration of data sources by performing data mapping analysis.


Skills Required:

  • MQF Level 5 (Advanced Vocational Diploma or Equivalent) in Business Analysis or equivalent
  • MQF Level 6 (Bachelor’s Degree) in Information Systems is preferred.
  • Microsoft MDAX certification in relevant modules.
  • 2+ years of experience in Business analysis.
  • 2+ years of experience in MDAX in FMCG or similar ERP implementations.
  • A good understanding of ERP concepts and end-to-end business processes
  • A good grasp of SQL
  • Experience of analysing and breaking down problems and information using structured frameworks and methodologies.
  • Traditional or Agile methodologies and implementations at scale
  • Analytical thinking and problem solving
  • Assertive
  • Verbal and written communication in English
  • Planning and organising
  • Client facing communication skills including workshop facilitation.
  • Ability to develop/maintain productive business relationships