Director General of Consumer Affairs Josephine Borg has issued a public statement in accordance with Article 8 of the Consumer Affairs Act (Cap. 378), in which she stated that Philip Fenech [ID No. 2779(G)] has not honoured the decision delivered by the Consumer Claims Tribunal.
The case involves a consumer who had originally requested a €500 refund she had paid Mr Fenech to carry out painting works on a balcony and door, which remained unfinished. Eventually, she reduced her claim to €200 since Mr Fenech had continued some work in the meantime.
Despite the fact that Mr Fenech was duly served with a Notice of Claim, he failed to submit a reply, nor did he appear before the tribunal.
The tribunal, having heard the consumer’s evidence, which it considered credible, ordered Mr Fenech to pay her €200.