Updated at 11.30am with bank statement
Bank of Valletta's website went temporarily offline on Tuesday morning, with the bank blaming "internet connectivity issues" for the sudden downtime.
The bank's technical issues come just two weeks after it fell victim to a massive cyberattack that saw hackers make away with €13 million.
Times of Malta started receiving reports that the website, and for some time the mobile application, were not online at around 10.30am on Tuesday morning. Users were also unable to use the bank's mobile app.
By 11.15am, the website was back online and clients could log in to their accounts via the mobile banking app.
In a statement issued at 11.30am, the bank said that it was experiencing "internet connectivity issues" which it was working to resolve as soon as possible. The problems had affected the bank's internet and mobile banking services, card payments through its EPOS machines and the website, the statement said.
Customers who needed urgent help could call 21312020 or email customercare@bov.com, it added.
Clients who spoke to the Times of Malta on Tuesdsay morning explained how they initially had trouble accessing BOV's Personal Banking page. A short while later, the entire website went offline.
Users were also unable to log into the BOV mobile banking app.A trying month for BOV
The €13 million cyberattack the bank suffered had forced it to shut down all its operations - branches, ATMs, mobile banking and even email services - and take its website offline for almost the entire day.
Most of its services were back up and running by the following morning, though payment facilities to non-SEPA accounts remained blocked for several more days.
The BOV cyberattack is believed to have originated overseas by a hacking group investigators have dubbed EmpireMonkey. Initial indications are that they infiltrated BOV systems by first breaking into France's stock exchange regulator, and sending emails from accounts there to BOV and other local banks.
Read: How hackers got away with €13 million
When a bank employee clicked on a link in the email, the hackers gained access to BOV systems.
A bank spokesman last week told Times of Malta that it had yet to establish whether it would be able to retrieve the entire €13 million.
More to follow.