An EU ‘foreigner’
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An EU ‘foreigner’

I have been a Melita Home customer user for more than three years and a Melita mobile user for the past four years. Recently, I changed address and applied for a new ID card.

On January 9, I went to the Melita Paola branch to apply for a new internet connection for my new flat. I was offered a €32.99/month package plus €15 installation fee. When I told the person there to proceed with the application, I was told that, being a foreigner, I would have to make a deposit of €75. Me a foreigner, coming from an EU state and having lived here for almost six years and enjoying permanent residence status.

I deem such demands to violate my human rights and very discriminatory.

I was told that my temporary ID – due to change of address –could not be accepted because this government document is not considered to be valid. They told me I had to waituntil I get the plastic ID in six weeks’ time.

Working in IT, I cannot possibly wait that long for an internet connection, even if I have been a Melita customer for quite some years now and, obviously, they have all my particulars.

I have already raised the matter with the Consumers’ Association Malta, the Department of Citizenship and Expatriate Affairs and the Ministry of Transport.

I am determined to pursue this matter and I will also seek legal advice from the European Commission.

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