▪ Unless purchased goods turn out to be defective the law does not give us the right to return them.

▪ Always check with sellers whether they adopt return policies for unwanted gifts.

▪ Pass on the terms and conditions of return policies to the person receiving the gift.

▪ Ask for gift receipts when buying gifts.

▪ Make sure that gifts can be returned after Christmas day.

▪ Gifts bought online can always be returned during the 14-day withdrawal period.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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