The Director General (Consumer Affairs), Josephine Borg, has issued a public statement in accordance with Article 8 of the Consumer Affairs Act (Cap. 378), in which she said that Eman Zammit, holder of identity card no. 506579 (M), has not honoured the decision delivered by the Consumer Claims Tribunal.

The consumer had obtained a subsidy of €360 from the Housing Authority to upgrade her home, but the entire membrane work was carried out badly.

Originally, the claim was filed against the person whose name was indicated on the VAT receipt, but it transpired that the work had been carried out by Zammit, who was therefore also joined in the suit. The latter never submitted a reply to the claim, nor attended the sitting.

After hearing the consumer, the Tribunal noted that her version was credible and acceptable, and ordered Zammit to pay €360, with expenses.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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