A flight attendant fell out of an Air India Boeing 777 while closing the aircraft's door at Mumbai airport.
The 53-year-old woman suffered a serious injury to one of her legs, but was conscious, according to media reports.
The flight to New Delhi was delayed.
"In an unfortunate incident, one of our cabin crew (members), Harsha Lobo, fell down on the tarmac from the Boeing-777 aircraft door while closing it," the airline said.
An investigation is under way.