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Career opportunities within the gaming industry

Graduates and non-graduates are attempting to get into the gaming sector by taking on customer service roles and then working their way up the ladder gradually. Photo: Shutterstock.com

Graduates and non-graduates are attempting to get into the gaming sector by taking on customer service roles and then working their way up the ladder gradually. Photo: Shutterstock.com

The gaming industry in Malta has flourished over the past few years as most gaming companies are finding Malta the ideal place from which to operate.

The fact that Malta is an EU Member State which has adopted the euro as its currency, coupled with the fact that it is geographically positioned at the centre of the Mediterranean and is represented by a diverse, highly-skilled and multilingual workforce driven by a sound work ethic, makes it an irresistible location for thousands of iGaming companies.

Malta offers the best ‘eco system’ for gaming companies in that it has the right resources, legislation and infrastructure to support iGaming companies with their operations. The influx of iGaming companies has resulted in a variety of career opportunities, attracting both local and international talent.

With the exponential growth of such an industry, attracting the best talent is of utmost importance since it is through its employees that a company is able to achieve its business objectives. In order to cater for this high demand for talent, a number of recruitment agencies have set up in Malta, using their network both locally and internationally to assist gaming operators in recruiting the right candidates.

It comes as no surprise that with the rapid growth of such a sophisticated industry, iGaming companies are investing substantially in hiring the right talent across all departments. The iGaming industry has brought along a variety of roles that are all required for a company to operate effectively. Career seekers from different walks of life, with different skills sets and competences are able to benefit from such an industry and are provided with a career path.

Given the importance of such a booming sector, many job seekers are now looking to develop their career within the iGaming industry. Graduates and non-graduates are attempting to get into the gaming sector by taking on customer service roles and then working their way up the ladder gradually.

Apart from offering customer service job openings, which allow people with different language skills to use their knowledge, the industry also offers a number of job opportunities for candidates with specific skills sets. People with experience and qualifications in marketing, business development and sales, HR, product development and design, computing and programming are all essential for the running of the iGaming business.

With the exponential growth of such an industry, attracting the best talent is of utmost importance

Although the technical and marketing skills are extensively sought after, this industry also relies heavily on the expertise of legal and financial professionals to operate effectively. With the latest GDPR law, 4th AML Directive, as well as the upcoming new Malta gaming law which will come into effect shortly, many gaming companies are resorting to legal expertise more than ever.

Apart from outsourcing legal advice, the changes in the regulatory framework have opened the doors to many legal and financial professionals who seek to develop a career within this industry. Gaming companies are now resorting to recruiting in-house lawyers and building up their legal team in a stronger and more effective manner. Furthermore, gaming companies are now claiming to be strong advocates for ‘responsible gaming’. With the importance given to such a concept, companies are seeking to recruit individuals who hold a psychology or counselling background and are able to take on roles such as that of a responsible gaming analyst.

What is so remarkable about this industry is that it provides opportunities for job seekers with diverse talents; creative individuals, individuals with technical expertise, as well as those with problem-solving and analytical skills, all have a place within this industry. Apart from job seekers with these skills sets, certain soft skills within the workplace, such as personal flexibility, versatility, interpersonal negotiation skills and self-awareness, are also sought after. Furthermore, the iGaming sector is also a volatile industry, creating an important niche for job seekers who are resilient and adapt to change easily.

Apart from the roles within the iGaming sector, the growth of this industry has opened up career opportunities within other businesses operating from different industries. Business support services such as corporate service providers, law firms, accountancy and audit firms are seeking to recruit professionals with iGaming expertise to assist iGaming operators in their business needs. 

Without a shadow of a doubt, iGaming companies have created extensive career opportunities. As Malta continues to embrace more gaming companies, our island needs to continue evolving to remain relevant and retain its strong position in this sector.

Francesca Buhagiar is a recruitment consultant at VacancyCentre.

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