A Japanese rail company has apologised for any inconvenience caused to passengers after a train left its platform 25 seconds early.

West Japan Railways issued a press release to apologise and announced an internal investigation after the 7.12am at Notogawa Station left at 7.11am and 35 seconds on Wednesday.

The train was destined for Nishi-Akashi Station in Hyogo prefecture and arrived at its next station after Notogawa precisely at “the prescribed time”.

Still, the train operator described the incident as “truly inexcusable”, after several customers were unable to board and complained to a station attendant.

Last year, another operator apologised when a train from Tokyo to the eastern city of Tsukuba departed 20 seconds early.

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