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Weekly advice

▪ Before buying an extended warranty we should inform ourselves on the benefits the warranty offers.

▪ Consumers should weigh the cost of the extra guarantee against the cost of replacing the item or repairing it outside the guarantee.

▪ The law provides consumers with free protection in case the goods purchased either turn out to be defective or do not conform to the contract of sale.

▪ Buying an extended warranty is an option and consumers should not be pressured into buying one.

▪ Commercial and extended warranties are legally binding and must be honoured.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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