What on earth is going on at HSBC?

How can it possibly afford to ignore the public challenges I made, to try and “prove itself right and me wrong”?

Has its public relations department and top management gone blind to eight prominently-displayed letters in the local papers, four of which were headed ‘Does HSBC really care?’ and another four titled ‘HSBC challenged to show CCTV footage’ or variations thereof, requesting the bank to afford sight of the CCTV recording, evidencing the serious injury its deposit machine caused me?

Contrary to what the bank claims, I have repeatedly declared that I had neither used its automated teller machine and deposit machine simultaneously nor its deposit machine incorrectly.

HSBC’s mute response strategy, designed to avoid facing up to my challenge, has left readers wondering why the bank has refused to release this CCTV footage. Aren’t readers therefore entitled to reasonably suspect that the bank is not playing fair by its suppressing evidence that can incontrovertibly prove whether HSBC is being truthful or not?

There lies the answer and HSBC should be blushing crimson red.