Malta International Airport has ranked second among its European counterparts in Airports Council International’s (ACI) Airport Service Quality (ASQ) awards.
ACI announced its 2017 winners on Tuesday, following the rating of 343 airports worldwide by departing passengers travelling through them during the year. The ASQ awards seek to recognise airports whose services and facilities are deemed to be excellent by their customers.
Having placed with the top five European airports for the past nine years, Malta International Airport is no newcomer to these awards. However, last year’s overall passenger satisfaction score was its highest to date.
This score bumped the airport up a place from 2016, where it is in a tie with Moscow Sheremetyevo (+40 million pax/year) and Porto (+10 million pax/year).
The top spot in the European category was claimed by Sochi, a Russian airport welcoming over five million passengers annually.