A total of 31 complaints were made about government homes for the elderly in 2017, mostly about food and maintenance.
Social Solidarity Minister Michael Falzon said in response to a parliamentary question by MP Stephen Spiteri that the complaints were aimed at the homes in Mellieħa, Mosta, Mtarfa and Cospicua.
"When complaints are received, the department takes action immediately against the contractor or staff concerned," he said.