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Weekly consumer advice

• We should gather information on the benefits extended warranties offer before purchasing them.

• Carefully read the terms and conditions of the extended warranty to see what it covers and the remedies it provides.

• It is our responsibility to compare products and guarantees before making a buying decision.

• Commercial guarantees must provide us with additional rights and not restrict our legal ones.

• Buying an extended warranty is optional and hence sellers should not pressure us to make such purchases.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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