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Focusing on core business

Can outsourcing be the springboard for your business needs, Marvic Battistino, sales executive at BMIT, asks.

You’re just starting out your business or are in the process of expanding it, when you’re hit with an age-old conundrum: how should your resources be prioritised to ensure optimal business growth?

You can invest in the profit-generating part of your organisation, such as the sales team and infrastructure, or else the supporting pillar that has to ensure the underlying systems are running smoothly and efficiently, such as the IT department.

It’s a Catch-22 scenario, as you need both the profit-generating and the support to complement each other; one without the other will grind the company to a halt. It’s also possible to invest in both, but that means you’re not fulfilling the full potential of each individual department.

That’s where outsourcing comes in. Outsourcing your IT department allows your business to focus less on the support pillar and more on the profit-generating aspect. While some might have their doubts about trusting such an integral part of their business to an outsider, we’ll go in detail to help you understand why outsourcing is truly the next step forward for your organisation.

Through outsourcing IT, your business can convert capital expenditure and fixed costs into variable costs. Maintenance costs are also reduced, thus enabling your business to save money on overheads, which can then be further reinvested into the company.

Outsourcing allows your business to immediately gain access to the service provider’s latest advanced technologies and capabilities. The providers have in-house expertise within their fields, therefore ensuring that the clients’ IT infrastructure is running smoothly at all times. Even in the unlikely event of technical glitches, they are fixed efficiently by on premise staff without your business being put under pressure to solve the issue itself.

Every business has a finite amount of resources, and every employee is constrained by time. Outsourcing can help organisations to shift their focus away from peripheral activities and towards work that serves the customer; innovation and business development. This improved focus can also help managers set their priorities better.

The vast majority of SMEs simply can’t afford to match the in-house support services that larger companies maintain. Outsourcing can help smaller firms to get on the same level by providing them access to the same economies of scale, efficiency, and expertise that large companies enjoy.

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies can all change very quickly and unpredictably. Good quality outsourced IT service providers can manage this risk for you, and are generally more experienced at deciding how to avoid risk in their specialised areas.

With this information in mind, it is easy to see why outsourcing should be your business’ next step forward. It’s a service that scales and grows with your business while allowing it to develop at a faster rate through increased focus on the profit-generating activities. We at BMIT, Malta’s largest multi-site data centre provider, offer expert managed services for your business both at your offices as well as our premises.

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