Josephine Borg, director general (Consumer Affairs), has issued a public statement in accordance with Article 8 of the Consumer Affairs Act (Cap.378), by means of which she identified and informed the public that trader Raymond Desira (ID No. 193357[M]) has not honoured the decision delivered by the Consumer Claims Tribunal:
The consumer had hired the services of the trader to repair her cooker’s hob. Upon returning the hob, it transpired that it was not even working and it was leaking gas. As a result, the consumer had to buy another hob.
The tribunal ordered the trader to pay the consumer €300.