Connected in the sky

Customers connect on board the A380.

Customers connect on board the A380.

Customers on a growing number of Emirates A380s can now surf, share, e-mail, or Tweet their way across the Emirates network as the airline launches wifi internet connectivity with leading industry service provider, Onair.

Customers can access the service of wifi in the sky

Customers can access the service of wifi in the sky on board their flight using their wifi-enabled devices, including smartphones, tablets and laptops. All customers have to do is open up their device’s wireless connections, log on to the Onair network and follow simple steps to access the internet.

As part of a proving phase, customers on board many A380 flights have been using the service for many months already, as the system was installed and activated on the first few A380s last year.

“Emirates recognises that being connected in-flight is increasingly important especially on our longer flights,” said Patrick Brannelly, vice-president, Corporate Communications Product, Publishing, Digital and Events.

Wifi services will initially be launched on 11 of 19 Emirates A380s currently in-service, with the system due to be installed both now and in the future across the entire fleet of 71 Emirates A380s on order. In addition to wifi, from mid-2012 all new Emirates A380s will be delivered with a full range of wifi, mobile phone and mobile data services.

“Emirates is continuously introducing the latest advanced technology to its customers for use on board our fleet. Making in-flight connectivity available is a value-added service that Emirates customers will highly enjoy; this is particularly true of our A380 fleet, since the aircraft is the epitome of modern airline technology,” added Adel Al Redha, Emirates executive vice-president, Engineering and Operations.

“With the Onair product on board, Emirates ensures our passengers will enjoy being connected in the sky on our most advanced aircraft.”

Price plans start at just US$7.50 for mobile devices and US$15 on laptops for generous data packages that allow plenty of internet at an accessible price. The US$7.50 package should be sufficient for the average Blackberry user to stay connected all the way from Dubai to Paris on A380 – a flight of over six-and-a-half hours.

Emirates flies Malta to Dubai on a daily schedule via Larnaca, Cyprus.


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