• Not knowing our responsibilities may jeopardise our legal rights.

• We must ensure we make the right buying decision in the first place.

• We should examine the goods we are about to purchase or if they are delivered to our house, within the stipulated time-limit.

• We must obtain and preserve the proof of purchase, such as the fiscal receipt.

• If we notice a defect with the product we should inform the trader in writing by not later than two months after discovering the defect.

• We should read and understand what we are signing for.

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