• Travel agents are responsible for the package they sell.

• Independent travellers need to sort out any problem themselves.

• Problems with package holidays have to be solved by the organiser.

• The Package Travel Regulations clearly explain the kind of compensation to be provided and in what circumstances it is to be provided.

• A travel insurance policy provides extra protection to both independent and package travellers.

• When we face a problem during our holiday, we should speak out immediately.

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