• Travel agents are responsible for the package they sell.
• Independent travellers need to sort out any problem themselves.
• Problems with package holidays have to be solved by the organiser.
• The Package Travel Regulations clearly explain the kind of compensation to be provided and in what circumstances it is to be provided.
• A travel insurance policy provides extra protection to both independent and package travellers.
• When we face a problem during our holiday, we should speak out immediately.