If gifts do not fit us, or we simply do not like them, we have no automatic right to return them.

To change unwanted gifts there must be a pre-sale agreement with the seller that allows such exchange.

The terms and conditions on how unwanted gifts may be exchanged may vary significantly from one shop to another.

Exchange time-limits should be strictly observed.

Some items may be excluded from a shop’s return policies.

In cases of faulty goods, it is the law that applies and not the shop’s exchange policies.