Vodafone Malta has launched a personalised customer experience for professionals, traders and shop owners who run their own business or practice.

The new service will give clients reliable solutions for their particular business and trade needs and offers a one-to-one service which will strengthen Vodafone’s relationship with clients.

Aware of its customers’ busy schedule, this service will focus on reliability and efficiency, helping customers make the most of their time.

With the best data network coverage on the island and the network with the highest speeds, Vodafone clients are well empowered to access data and communication channels and enjoy their benefits, whether they are at their office, shop or on-the-move.

Vodafone Malta understands that professionals and traders running their own business rely heavily on internet, email and their mobile phones to stay in touch with clients and colleagues. They are frequent travellers and spend their working days on the move.

Account managers will place clients on the plans that best suit their particular needs guaranteeing the most relevant tariff depending on their usage patterns.

They will also offer them the most practical handsets from the widest local portfolio, with an assurance of relevant products at the best value for their money.

“Vodafone Malta has created a customer-oriented approach whereby each customer is treated on a personal level,” head of marketing Alexandre Froment-Curtil said. “We are aware that network reliability is of the utmost importance to all our customers and we provide solutions where network coverage is low. We examine customers’ needs and accommodate them accordingly.”