A British pensioner whose wife died from cancer after he booked EasyJet flights to Malta was refused a refund by the airline, until the matter was taken up by the press.

Thomas Douglas-Woods, 85, told UK newspapers that he had booked the flights several months before his wife Margaret became too ill to travel.

She died before the planned trip in October.

Mr Douglas-Woods said the airline ignored his request for a refund for months until the media took up his case.

"'I think it's absolutely disgusting. This is a genuine case, it's not someone who's broken down on the way to the airport,” he told the Daily Star.

EasyJet eventually relented and refunded the airfare.

A spokesman for the airline said: "EasyJet is a no-refunds airline, however we fully understand that our customers' travel plans and circumstances may change due to a bereavement.

"We can confirm that the refund has now been processed in full."

Sign up to our free newsletters

Get the best updates straight to your inbox:
Please select at least one mailing list.

You can unsubscribe at any time by clicking the link in the footer of our emails. We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing.