Clerks working in administration, faculties, institutes and centres last month attended a series of six, two-hour training sessions in English writing skills for administrative purposes, including grammar and cohesion, style and tone, letter writing; e-mails, notices and faxes, memos and report writing.

Participants learnt how to format communication documents to suit the needs of recipients, how to make appropriate choices concerning style and tone, and how to avoid a range of common writing errors.

The training programme was organised by the Office for Human Resources Management and Development, in collaboration with the Department of English.