Remax Malta recently announced the launch of its new 15-day training course also known as the Remax Accelerator Programme. This new move perfectly aligns with the company’s motto to ‘Be in business by yourself but not on your own’ and underlines its determination to empower all of its team members.
Remax Malta COO Jeff Buttigieg said: “In a digital world where service is delivered at such a fast pace, we have a responsibility to the community to reassess our own service from time to time. This gives us the reason, impetus and drive to adjust things accordingly, and to enable our associates and staff to provide the highest level of service to the Maltese public.”
Working directly with Remax Malta’s three other established academies, this fully-immersive training course collectively combines several years of expert knowledge and experience to ensure that new sales associates begin their career on the right foot. The course, which is designed around 15 interactive and practical half days, is based on recent research that Remax Malta commissioned to give it a better understanding of customer expectations. The research highlighted that clients wanted to work with associates who are more professional, care about their needs and are knowledgeable about the market.
To help associates acquire this knowledge, course modules are split into sections that cover technical skills and soft skills, and which highlight topics that cover how to set up a new business as a self-employed person, how to use digital tools effectively, how to understand local taxes and foreign buyers, the fundamentals of previewing/viewing properties, staging and photography, how to be a listing guru, details on the planning authority, how to make good inspections, the Remax policies and ethics, how to develop the right mindset, the art of communication, marketing and self-image, how to create memorable experiences and how to understand and exceed consumer expectations.
The real estate agency has already enrolled 40 new agents
The course would be delivered every month, with all new agents being in a position to enroll at the beginning of any week – thus ensuring they do not have to wait long at all to get started on their new career path.
“Remax only provides the highest standard of training and is very conscientious when it comes to providing continuity and ongoing mentorship, as well as support, to our sales associates,” Mr Buttigieg added. “We believe it to be the foundation of our success.”
Since launching the course two months ago, Remax Malta has already enrolled a combined 40 new agents. Beyond that, even some of the company’s most experienced agents have chosen to sign up to some of the modules, also underlining just how easy this ‘hop-on, hop-off’ training approach is to use.
“The course is designed to enable our experienced team members to sign up to a refresher, and we have been impressed by how many of them have chosen to spend time in the classroom brushing up on existing skills and learning new ones too.”
Mr Buttigieg also confirmed that the new courses do not replace any existing Remax training schemes that are already being delivered through the company’s head office. “This new course is very much in addition to anything available,” he says.
“We are proud of our already-strong curriculum that is available to our agents, but have invested to make our training even more cohesive, with new trainers and new material to cover any gaps in our education programme. We have no doubt that the results will speak for themselves.”