This case of Mondial Travel Agency and Carmel Buttigieg is now resolved. These are the two most recent letters:

A letter dated November 15 (a copy of which was forwarded to Mondial) informed you that I accepted the refund offered by Mondial.

Kindly let me know if there was any response from Mondial, since up till now, I have not yet received the refund or any correspondence.

Thanks for your attention. (Dr Buttigieg)

This is the concluding letter:

Since our last telephone conversation, when you verbally confirmed that you have accepted Lm200 in full settlement of our dispute, we have also been informed by Mr Muscat Inglott of your decision.

Enclosed is a Lm200 BoV cheque dated November 28 in full and final settlement. (Costantino Muscat, customer care officer) I thank Mr Muscat for his co-operation.

Sign up to our free newsletters

Get the best updates straight to your inbox:
Please select at least one mailing list.

You can unsubscribe at any time by clicking the link in the footer of our emails. We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing.