Business organisations that deploy mission-critical IT systems can ensure full peace of mind that they can get on with their business no matter what, thanks to a new service offering from Forestals, the HP Care Pack Services.
Forestals said that although standard warranties of varying lengths of time can protect against defects, HP Care Pack Services also guard against downtime, improving response times for service calls and enabling staff to focus on the business rather than fire-fighting.
They also enable businesses to budget for these eventualities with planned, fixed-cost support, including parts and labour, even when products may be out of warranty. Thanks to HP Care Pack Services, businesses get access to proven technical and problem-solving expertise, delivering prompt, measurable results while offering a choice of response time and repair time commitments.
These services do not just cover hardware but the entire IT lifecycle and extend to interoperability issues not just of HP hardware and software technologies but also those of its alliance partners, such as Cisco, VMware and Microsoft.
Among the options available are installation and deployment services; support and maintenance; optimisation and assessment; and education and learning. HP Care Pack Services are cheaper than the cost of downtime, helping to maintain consistent productivity and maximising return on technology investment. It is cost-effective and leverages best practice, providing proactive support for long-term results.
Forestals said its HP Service specialists can help clients to select a package that best suits their needs, demonstrating the overall benefits, and assisting clients to conduct a cost/risk assessment for their unique environment.
Forestals, through its subsidiary FGL Information Technology Limited, is an HP Gold Preferred Partner and an HP Gold Authorised Service Partner.
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