Go provides a range of packages and services to ensure that users like Sebastian Debono (It’s Download Robbery, April 4) can find the most cost-effective way to download material from the internet.
In line with common industry standards, Go offers a set amount of download capacity for each calendar month. In the case of Go, our current packages range from 25Gb to 250Gb.
We strongly recommend that customers monitor their monthly usage on a regular basis. This can be done through the internet account management section available as a quick link on Go’s homepage. This effective tool ensures that customers can very easily monitor their usage and take the necessary steps before their monthly limit is reached, thereby preventing any inconvenience. Through the same account management facility, the customer can opt to buy additional Gb to ensure continuity of internet browsing during the month.
We recommend that customers track their usage over a few months so that they can opt for the package which most suits their needs, only having to resort to additional download capacity in exceptional circumstances.
Furthermore, we would like to remind customers that Go offers free, unmetered downloads between midnight and 6 a.m.
We would be happy to guide clients through the various options and encourage them to contact us via our retail outlets, to call on Freephone 8007 2121 or to visit www.go.com.mt.