I refer to a letter by Sandro Bugeja of Xemxija, entitled Malta Blacklisted, stating that a reputable UK supplier has informed him that one of the reasons why the supplier no longer mails goods to addresses in Malta is because of "the high cost and complexity of Maltese import duty rules and lost packages".

Maltapost is not aware that this has ever been an issue. We, therefore, invite the correspondent, and indeed, anyone else experiencing this problem, to contact our Customer Care department (freephone 8007 2244, 2122 4421, e-mail: info@maltapost.com, postal address: Custmer Care Department, Maltapost plc, 305, Qormi Road, Marsa GPO01) with the relevant information, to enable Maltapost to clarify this issue with the companies concerned.

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