A man who suffered a massive heart attack while on holiday in the US has demanded that All Care Insurance Limited honours its commitments and settles the medical bills.
In an official letter filed in court against the insurance firm, Neville Azzopardi, from St Paul’s Bay, explained he had suffered a heart attack while on holiday last December.
His partner contacted the insurance firm which, in turn, asked her to contact its global response office in the UK to discuss the payment of medical fees as the American hospital was demanding insurance information before any treatment could be given.
The medical fees ran into tens of thousands of dollars
However, no information was forthcoming, with the UK agency saying it had encountered lack of cooperation from All Care in Malta on the matter.
Following a life-saving operation and after Mr Azzopardi was released from the US hospital, the global response office informed them that All Care Insurance Limited was not accepting liability or responsibility for the medical fees, which ran into tens of thousands of dollars. The insurance firm said it had received information from Mr Azzopardi’s family doctor, during a meeting, that effectively nullified the travel insurance policy.
But Mr Azzopardi said his GP had in fact assured them that the information they had was incorrect and even issued a medical report that Mr Azzopardi led a healthy lifestyle, had no medical conditions and was in good health.
Despite this, Mr Azzopardi, said the firm was still refusing to honour its contractual obligations and he, therefore, warned of further legal action if it persisted in its refusal.
Apart from the medical fees, Mr Azzopardi is also holding the firm responsible for damages.
Lawyer Stefano Filletti signed the official letter.