HSBC UK Contact Centre Malta (HBEU) will be holding an ETC open day tomorrow and on May 11.

At an HBEU-ETC open day held last January over two days, one in five candidates attending were made an offer of employment.

Set up in 2006 with a target of 250 employees, the HBEU’s superior customer services have over the past nine years resulted in over 430 staff assisting UK account-holding customers. Recently the contact centre added another department, the Unsecured Lending Team, to its portfolio. This will be creating more career opportunities in Malta.

HBEU’s HR and recruitment manager Fabianne Galea said: “Apart from having a good command of English and IT skills, there are no other specific qualifications for the role, as we provide a full induction training programme in handling telephone banking over a three-month period for successful candidates, during which time all participants receive full pay.”

More information about opportunities at the HSBC UK Contact Centre can be found at www.hsbc.com.mt/careers. An age-neutral CV can be forwarded to malta.recruitment@hsbc.com

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