After spending quite a sum of money to buy six tickets to the Rod Stewart show on the Granaries, it turned out to be a disappointing evening. I’m a disabled person in a wheelchair and in an advert for the show it said that disabled persons should phone telephone number... and so I did. No one answered the phone but there was a message saying to leave our name and phone number so they could call us back. I never received any calls. About two hours before the show began we bought the tickets from the booth near the car park but no one told us that as a disabled person we had to buy a special ticket. After staying in the queue for about half an hour we were told that we had to go farther up, near the parking space on the Granaries, as that was the entrance for the disabled. As we were entering we were stopped because they wanted us to buy a special ticket and they sent us back again. Besides, for a wheelchair, the Granaries are like the surface of the moon.

Staff for such concerts should be more educated in dealing with disabled people. It turned into a nightmare. I have attended other concerts but have been able to make use of a special platform for the disabled.