• Contracts signed or agreed online are binding.

• Consumers should look out for small print, any hidden charges, minimum terms, and how a contract can be cancelled or renewed.

• When online purchased goods result faulty the same protection rules of goods purchased from the high street seller apply.

• Consumers should ensure they know who the seller is.

• In case of cross-border shopping, it is the local European Consumer Centre that intervenes when problems between consumers and traders arise.