• Shops have no legal obligation to accept returns unless an item is faulty, not as described or is unfit for its purpose in some way.

• As receivers of unwanted gifts, we should check return policies.

• Return policies usually vary from one shop to another.

• Goods purchased online, by post or by telephone, are covered by the Distance Selling Regulations.

• Shops can only dictate return policies as long as the unwanted goods are not faulty.