ARMS Ltd has denied claims by Labour MEP Edward Scicluna about a high number of families having had their electricity cut off.

The company said that it was not true that since 2008 nearly 5% of all Maltese homeshad their electricity disconnected.

"Approximately 0.71% of households had their electricity disconnected for non-payment of electricity bills in each of the years between 2008 and 2011. Almost all these households subsequently had their electricity service reconnected in the period following this disconnection," ARMS said.

It said it was also untrue that Maltese families entitled to social support were being denied energy coupons unless they could settle their bills in full.

"In this case customers with energy coupons who cannot pay their bills in full are encouraged to set up an instalment plan; the energy coupons are accepted by ARMS Limited as long as the instalment plan is honoured," the company said.

See also

http://www.timesofmalta.com/articles/view/20110921/local/scicluna-calls-on-commission-to-investigate-maltese-energy-poverty.385762