I would like to commend Samantha Sultana of the Malta Financial Services Authority for mitigating a complaint against my car insurance company. She did a great job and so quickly.

The car insurance company Citadel has also to be commended. I won’t go into the details but it was a disagreement between me and them over a no-claims discount payment. It is so refreshing that such a matter can be sorted out so quickly.

In a world that seems to have gone mad, I know this is of little consequence. However, good service is to be applauded. Thank you MFSA and Citadel Insurance. You are the best.

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