In her letter ‘A prelude to cheaper bills’ (November 19), Emily Barbaro Sant understandably complained about repeated water cuts in Mosta. We fully sympathise with her.

The Water Services Corporation would like to explain that over the past fortnight, upgrading works were carried out in the area to replace water mains. These works led to unavoidable water cuts as described by the correspondent.

May I take this opportunity to apologise to affected consumers and remind the public that complaints, suggestions, comments, etc, may be reported on Freephone 80076400 and via our website www.wsc.com.mt.

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