My personal experience of the Arriva buses is that they are superb.
Every morning they take me to work and I get there 15 minutes before time and coming home, though there is usually a five-minute delay, they still manage to bring me back five minutes before the old buses used to. I am probably the most fervent Labourite in the world but I still believe in speaking my mind. I wonder when we are going to grow up and admit that something is good even though it has been done by the other side.