The retail sector has become a sophisticated operation. Customer Care is paramount because time has become so limited for everyone, customers and retailers alike.
POS systems too have become very sophisticated, and every retailer will want to leverage the latest retail trends, improve customer experience and meet future payment regulatory requirements. This is only possible with a sound and updated point-of-sale infrastructure.
Smart Technologies supplies point-of-sale systems for both the retail and the hospitality sector through the installation of both the necessary hardware as well the provision of cloud-based backup systems.
The company can also package offerings by including point-of-sale software, accounting software or retail management software with the hardware.
“Everyone knows the advantages of a point-of-sale system. It is an automated system that reconciles receipts and cash with sales and products in stock, saving retailers long hours of manual work.
“The POS system is the common denominator for all retail businesses. So whatever the business or the sector, POS is where all retailers start and seal a relationship with their customers when the transaction finally takes place,” said Chris Demicoli, business development manager at Smart Technologies.
“We are positioned to offer any solution the retailer needs, based on today’s technology, our experience in the sector and future POS demands.
“POS systems that exchange data with back-office systems and online operations provide competitive advantages in customer service in everything from sales to returns as well as better data for business intelligence.
“This intelligence, however, must be protected, and POS systems must add value by offering strong security through advanced hardware and software solutions. Not all retailers have the time and knowhow to choose which POS systems best suits their business and this is where Smart Technologies comes in,” added Mr Demicoli.
In the hospitality sector, for instance, there is a strong desire among restaurant operators for POS technology advancement. Therefore, investing in the right POS is crucial to satisfy today’s business needs and customer satisfaction.
Already successfully offering equipment leasing, IT outsourcing, PC renting and eKiosks, Smart Technologies is highly regarded as the single source for any organisation’s IT purchases and financing of equipment.
“Customers will enjoy the flexibility of creating tailored-made IT packages involving the latest IT equipment in the market and guaranteeing first-rate service through highly qualified technical staff,” said Mr Demicoli.