I refer to Anna Busuttil’s letter (‘On and off channels’, June 3). The difficulties she says she has experienced have also been experienced by me on more thanone occasion.

There should be no logical or technical justification for having channels scrambled simply because one does not switch on the TV set for a day or two. The result is a complete waste of time trying to get through to the service provider to remedy matters and having to repeat the same process all over again on every occasion.

I am sure we are not the only two people to experience this great and illogical inconvenience. There are many others out there and they should also take it up with the service provider in order to end this exasperating procedure once and for all. Will the service provider please ensure its customers are treated as they expect to be?

Sign up to our free newsletters

Get the best updates straight to your inbox:
Please select at least one mailing list.

You can unsubscribe at any time by clicking the link in the footer of our emails. We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing.