Elvira Vega, international HR director at Mapfre, recently visited the Middlesea offices in Malta. Mapfre is the majority shareholder in Middlesea Insurance.

During her visit, Ms Vega launched the revamped Mapfre performance appraisal. The objective of this programme is to make employees evaluate their current skills, job performance and fulfilment of annual targets.

This system also enables the company to identify training gaps and to establish courses of actions to enhance employees’ career development with a specific focus on three main strategic competencies, mainly commitment, customer focus and innovation. It also fosters an environment where two-way communication between employees and their supervisors is encouraged.

Chris Meli, chief officer human resources at Middlesea Insurance, which forms part of the Mapfre Group said: “At Middlesea, we acknowledge the importance of career development through learning. Providing job specific training needed to ensure individual career development is one of the principles of action within the Middlesea Insurance corporate social responsibility initiatives.”

Ms Vega was recently promoted to a new role as HR international director, which involves the coordination and implementation of HR projects in the 22 countries where Mapfre has direct insurance operations.