Global Capital’s business units are making significant investments in digital infrastructure as part of ongoing performance improvements at the insurance and investment services company.

Global Capital Financial Management is implementing Soliam, the investment management system, to run its activities, upgrade private client wealth management services and manage its insurance-linked funds.

Global Capital Life Insurance is using Solife which enables insurers to manage every aspect of their life insurance administration activity, from distribution through eSolife’s web front-end through to claims management.

Bupa representative Global Capital Health Insurance Agency has also replaced its IT system.

“Our investments in technology are linked to improving the productivity of a team comprising more than 100 members of staff,” Global Capital chief executive Bashar Khatib said. “A significant component of our systems upgrade is streamlining business processes and work practices. These investments are helping to reduce costs and enabling our business units to increase output quality.

“Processes driven by smarter IT systems at Global Capital are allowing the creation of value-added services that augment customer experience.”

Chief operations officer James Blake added how Soliam will assist financial planning managers to visually analyse clients’ portfolios with their assigned risk profile and further tailor advice. Managers will have up-to-date prices of instruments through an automated feed with the company’s providers.

Global Capital plc has embarked on digital infrastructure projects by deepening its relationship with Brussels-based BSB, a leading financial services IT solutions expert with more than 100 customers in 23 European countries, with a view to delivering more to the marketplace through its core focus on insurance protection and investments.